Property Management Services

Why Let Carolina Dunes Manage Your Rental Property?

Our full-service property management division at Carolina Dunes strives to take the best care of homeowners and their properties. Our trusted services encompass all property management needs from start to finish, providing a hands off and stress-free approach for homeowners. Our rental program includes:

Marketing:

  • Carolina Dunes assumes all responsibility for online marketing. Our program includes marketing on more than 50 national real estate websites, including the most popular: ZillowRealtor.com, and Rent.com
  • Our website is responsive, user friendly on all devices, and available 24/7

Communications:

  • We have three full-time property managers assigned to supervise the care of properties and answer any questions that arise
  • Convenient E-signature capabilities for all management agreements, leases, and lease renewal processes (provided through DocuSign)
  • Monthly statements are provided to keep property owner informed on the status of all properties
  • Our emergency line is available 24/7

Collections:

  • We take all worry and hassle away from the property owner
  • Carolina Dunes accepts convenient payment options, including eCheck, auto-pay, and credit/debit cards
  • No extra management fees for required court actions
  • 100% of delinquent payers receive late notices on the 6th of every month
  • Fully compliant with all federal and state laws and regulations

Accounting:

  • Our software is compliant with the NC Real Estate Commission, and is accessible 24/7
  • Net proceeds are transferred directly to the property owner’s bank account via eCheck
  • Prompt accounting of all security deposits
  • We provide annual Form-1099 reporting, as well as custom accounting reports at no extra charge

Maintenance:

  • Carolina Dunes takes pride in our extensive and long-standing relationships with numerous local sub-contractors
  • Maintenance facilitators on our staff manage all routine and emergency requests, ensuring all maintenance needs are handled in a timely manner
  • We provide an online maintenance form, and after-hours email and voicemail options are available

Security:

  • Encrypted and secure website for all personal, financial, and other confidential information
  • Offsite data back-ups take place every 24 hours

Compliance:

  • Fair Housing Act
  • Fair Credit Reporting Act
  • Americans with Disabilities Act
  • Lead -based Paint Hazard Act
  • Landlord and Tenant Act
  • Tenants and Security Deposit Act
  • State Fair Housing Act
  • Real Estate License Law

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We build on the foundation of trust and integrity in every area of our business.